Questionable Emails: What Should You Do?
If you receive an email that sounds too good to be true or appears to be from a legitimate business or federal agency that you were not expecting, do not respond to it. Phishing (“fishing”) is a scam that uses fraudulent email messages to trick consumers into disclosing their credit card, bank account, and/or Social Security numbers, as well as passwords and other sensitive information, or to give the consumers’ computers a virus.
Cybercriminals send out emails pretending to be: people who want you to help them get large sums of money out of a foreign country; people who want you to buy products from a third-party and then resell it to their company at a greatly inflated price; businesses that consumers like you deal with on a regular basis, such as Federal Express, UPS, banks, and credit card companies; or government agencies, such as the Federal Reserve and the IRS. The emails typically either direct the consumer to “update” or “validate” their information to keep their accounts active via a fraudulent website that looks similar to (or exactly like) the legitimate business or direct the consumer to respond in some other manner to a link provided in the email.
Whatever you do, do not follow that link.
What are some things to look for?
If you receive a questionable email:
Consumer Contracts in VirginiaVirginia Continuing Legal Education